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The BuyBackWorld Team
The ESN (Electronic Serial Number) is a serial number unique to each and every CDMA phone. A CDMA phone typically does not have a SIM Card and is usually Verizon, Sprint, Virgin Mobile, Boost Mobile, Metro PCS, Cricket or Alltel.
An ESN may NOT be clear for activation by a new user for the following reasons:
An ESN can also be referred to as an MEID (Mobile Equipment Identifier). This number is tied to a carrier and helps record the activity and status of the device.
Prior to our inspection, we will check to ensure that the ESN has been deactivated. If the ESN is not clear for activation, we will notify you via email and hold the item for 5 days. We will ask you to contact your wireless service provider and clear any issues that are causing your item's ESN to be active so that we can pay you the full amount.
Unfortunately, if you are unable to clear your ESN for activation, we will consider your phone to be in "Poor" condition, since it is only worth its value in parts and cannot be activated by a new user.
Verizon phones can now be checked through their "Activate Phone or Device" page.
The IMEI (International Mobile Equipment Identity) number is a 15 digit serial number unique to each and every GSM phone. A GSM phone has a SIM Card and is usually AT&T or T-Mobile.
You will usually find it printed on a sticker on the back of your cell phone or on the SIM tray of most Apple iPhones.
Alternatively you can have your mobile display its IMEI number by typing the following on the keypad: *#06#
If your handset displays more than 15 digits or is separated by symbols, please enter the first 15 digits only.
When you sell your devices, shipping is always FREE to BuyBackWorld. You can choose to print your own pre-paid label at home or we'll even send you a BuyBackWorld Shipping Kit directly to your front door. Once you've received our shipping kit or printed your own labels, simply pack your items up and bring them to your local Post Office or drop them in any blue mailbox. Your shipment is fully tracked at every step of the way and we'll let you know as soon as we receive it.
The best part of selling your device is getting paid!
How do I get paid?
We offer the most options in the world - you can choose to be paid via check, PayPal, Direct Deposit, PrePaid Debit Card or a BuyBackWorld.com Gift Card which includes an extra 5% to spend in our store. This is your money so choose how you want to receive it.
When do I get paid?
We know time is money so we pay quick and issue payment within two business days of inspection. Once your device is received, we check that your order is complete and your items match the condition you described. If everything matches up, we make payment within two days of inspection.
One you complete your online sales order, we'll send you a FREE shipping kit within 24 hours. The pack can take 3-5 business days to reach you.
Your FREE Shipping Kit includes:
One you complete your online sales order, we'll email you a FREE shipping label and Packing Slip. Simply print your labels, affix them to any box, and drop your package into any mailbox or bring it to your nearest Post Office.
The items you will need to print are: